Returns & Exchanges
At Brindle Pet Supplies, we want you and your pet to be completely satisfied with your purchase. If a size or style isn't the perfect fit, we offer a seamless 30-day return and exchange policy to ensure your pet stays fashionable and comfortable.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Ensure items are in their original, unworn condition with tags attached, and pack them securely in the original shipping box if possible.
- 3.Affix the Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.
- 4.Drop Off and Refund
Drop your package at any authorized courier location; once received and inspected, we will process your refund or ship your new exchange items within 5 business days.